On other occasions the train just stopped in a village named Kadduganawa, which is 20 miles outside of Kandy leaving passengers with the problem of finding some transport for the final stretch.
Tuk tuks are sold out fast what leaves only the mini buses and they are usually packed as well.
So what to do except waiting ?
Watch two "Common Sense Videos" with shots from train rides in Southern Sri Lanka and in Colombo.
Much better when the Kandy express train breaks down in Kadugannawa, though even from there it can be difficult to make it over the last 20 kilometers.
Such Class S9 diesel locomotives had become very popular in Sri Lanka.